Everything the smart Cambridge professional wants to know before renting a large luxury room

Tenant FAQ

Do you reference and credit check? How much does this cost? 

Yes, on application we will reference you with your employer and current landlord or agency. We will also credit check your affordability for the room. This costs £100 which is non refundable. 

Do I need to pay a deposit? 

Yes, the deposit is 1 months rent. 

Do the bedrooms have locks on? 

All of our bedrooms have locks on. We know it can be daunting moving into a new household, and want to make the move as easy as possible for you. 

What happens when I want to leave? 

Once you are out of your initial 6 month contract all you need to do is give us 1 months notice. We will advertise your room and give you a minimum of 24 hours notice that someone is coming to view your room.

What’s your minimum contract length? 

Our contracts have a minimum of 6 months, which then rolls month by month after your initial fixed term. 

Who will I be living with? 

You will be sharing a house with working professionals in their 20’s and 30’s. 

Are there any other fees or charges? 

No. The only fee you will pay is the £100 for the reference and credit check. 

Do you have any rooms for couples? 

Unfortunately, we do not have rooms for couples at this stage. We don’t want to overcrowd the house and want to make sure there are enough bathroom facilities to support you. 

Do you allow pets? 

None of our properties allow pets, this is for the comfort of all of the other housemates.

Which bills are included? 

All of them! That’s gas, electricity, water, council tax, broadband and TV license.

We even throw in a weekly cleaner of communal areas free of charge. In the summer there is a gardener that cuts the grass twice a month. The gas and electricity are included up to a combined cost of £200 per calendar month for the whole household. There is no reason you should go over this even in the deepest darkest winters, and if you did it would be calculated monthly and split evenly between all housemates.

How do I pay the rent? 

Rent needs to be paid via a standing order, set up to reach our account on the 1st of every month. 

How do I make an appointment to book a viewing? 

Contact us on 07817 771029 to arrange a viewing. A phone call or text is fine. Please be aware we must give our current tenants 24 hours notice to view the room, so don’t expect a viewing the same day.  

Is the broadband very fast? 

Yes! We only put in the biggest fiber optic broadband packages available in our properties as we know how important internet is to everyone.  

Can my friend or family member come to stay with me? 

Of course. But no more than 2 nights per week unless previously agreed with Eva Lettings. It’s always polite to mention it to your other housemates. How would you feel bumping into a stranger in the middle of the night?= 

Is there parking at your properties? 

Most of our properties have drives for multiple cars. If more parking is needed then you can always park on the street. The advert for the specific property that you would like to live in will have the full details.  

Do you offer a recommendation bonus?

Yes, if you find someone to rent one of our rooms, once they have moved in we will pay you £25. You don’t even need to be one of our tenants any more! Of course they need to pass all the usual checks.

I smoke, is that a problem? 

No, but all of our properties are non smoking inside, which includes hanging out of the window! You can of course smoke in the garden with the back door closed behind you.

Is bedding provided? 

No, we would recommend one of the big supermarket stores as being most competitive in price. We do supply a mattress protector which must remain in place. 

What furniture is provided in the bedroom? 

You will have one double bed frame and mattress, a mattress protector, a chest of drawers, wardrobe and heated clothes airier. All rooms have curtains and a lock.

Do I need to bring kitchen equipment? 

All properties have the basic equipment: plates, bowls, cutlery, sharp knives, chopping boards, pots and pans, mugs and glasses. However if your thinking of being on the next series of the Great British Bake Off you may want to add to the collection. 

Is there a washing machine, fridge, freezer etc? 

All properties have one washing machine. If there are 4 tenants you will have at least one tall fridge freezer and often another fridge. If there are 5 tenants you will have two tall fridge freezers to allow for a shelf each. Some properties also have the luxury of a dishwasher and tumble drier, but not all. Check the advert for more details.

My job has finished earlier that I thought; can I leave my contract early? 

In this situation we try to help you as much as possible. We will advertise the room from the day you contact us and try to get someone to take over from you as soon as possible. You will of course be liable for rent until the day the new housemate moves in, or the end date of your contract, whichever is soonest. 

Who deals with maintenance issues? 

We do and we depend on your cooperation on this. Please tell us as soon as you think there is an issues with anything in the house, no matter how big or small and we will organise the repairs. If it is a structural problem or general wear and tear the landlord will pay for it, but if someone has broken something, by accident or not, they will have to pay for it. We are always very fair and will listen to everyone’s explanation first.

Is there a TV in the house? 

Yes, all houses are fitted with a large flat-screen TVs in the lounge. They all have free-view boxes to allow you to watch your favourite programmes. 

Can I use job seekers allowance or housing benefit to pay the rent? 

No, I’m afraid this isn’t allowed. You need to be in full time employment or be a post graduate student. We will ask for confirmation from your employer or university. 

Is there a landline phone in the house?  

No, we don’t see the need for them, as everyone has a mobile.

 

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